Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
welcoming staff
serene room with pool
distance from town
limited town proximity
8.2/10
Great
Rooms
8.3
Location
8.3
Service
9.3
Dining
7.7
Guest reviews
8.2/10
based on 39 reviews
8.6
8.6/10 based on 240 reviews
Michael
United Kingdom,
November
2023
8.2/10
Upon arrival, we were welcomed with flowers, cakes, and champagne in our room, which was a lovely touch. The room itself, number 382, featured a shared pool and a bath/shower combo, providing a peaceful retreat. The service was exceptional, especially Alex who went above and beyond to make our stay even more delightful. The location, although a few kilometers from the town, was perfect for easy access to the airport and city. The dining experience offered a wide range of delicious dishes and organic fruits. Overall, a great stay with some minor room for improvement.
Rooms
8.0
The room with its shared pool and bath/shower combo was a serene haven.
Service
9.0
The staff, from waiters to managers, were all professional and incredibly helpful.
Location
7.0
The location, while a bit far from the town, was ideal for airport and city access.
Dining
9.0
The dining experience was delightful with a diverse range of dishes and organic fruits.
Facilities
8.0
The facilities provided everything we needed for a comfortable stay.
welcoming staff
distance from town
David
United Kingdom,
September
2023
8.6/10
Staying at the hotel was a fantastic experience. The rooms were clean and comfortable, and the staff, especially Necteria, Eva, Alexis, and our rep Tanya, were incredibly helpful. The central location made it convenient to explore nearby attractions, enhancing our overall stay. However, the dining experience had some room for improvement, with limited breakfast options.
Rooms
9.0
The rooms were lovely, and we enjoyed a delightful breakfast at El Greco, including the option of having some champers if we fancied. Necteria and Eva from the staff made sure our stay was perfect.
Service
10.0
The service at the hotel was exceptional, perhaps the best I've ever experienced in any of my travels around the world. The staff offered a fabulous upgrade and were extremely pleasant and friendly, ensuring a memorable stay.
Location
9.0
The location was fabulous, providing a tranquil and harmonious atmosphere for relaxation. Being close to Hersonisos offered easy access to various activities, making our holiday package worth it.
Dining
7.0
The dining experience was exceptional in El Greco and Candia Restaurant, especially thanks to the hard-working and professional staff. However, the buffet quality was disappointing for the price.
Facilities
8.0
The hotel offers a range of facilities and services, from room service to tours/ticket assistance, enhancing the overall guest experience.
Richard
United Kingdom,
June
2023
8.2/10
The hotel room was basic and smaller than expected, but it didn't bother us much as we didn't spend a lot of time in it. The food in the fridge upon arrival was a nice touch with fruit juices and wine. The lovely patio with afternoon sun was a highlight of our stay, and the hotel's large size and convenient location added to the experience.
Rooms
8.0
The room was clean and had all necessary amenities. The patio provided a great space to relax under the sun.
Service
9.0
The service was excellent, especially from Georgina and Stephano who were very friendly and approachable. The pool bars were a nice touch, and the staff was professional and helpful throughout the resort.
Location
9.0
The hotel's location was perfect in terms of proximity to the airport and the city. It was a great stay for families, couples, or solo travelers, offering a beautiful setting and various dining choices overseen by the head chef, Vasilis.
Dining
7.0
The dining options were vast and varied, with different dishes daily. However, the main dining rooms catered to a mass audience, which was not our preference. Despite this, the food quality was good overall.
Facilities
8.0
The hotel offered a wide range of facilities and services, including room service, car hire, dry cleaning, laundry, and tours/ticket assistance.